New Card Visiual : Not displaying Image

[Chandrashekar]

Hello,

am trying to display photo in new card visiual and able to get it. However when user is not available it should show blank image but it is not displaying it and it is taking last image from the list.

Regards,

Chandrashekar B

[Kedar_Pande]

@Chandrashekar 

Use a blank image string, not text like Image Not Found.

Photo Display =
VAR Img = SELECTEDVALUE(Table[BinaryImg])
RETURN
IF(
ISBLANK(Img),
BLANK(),
Img
)

[v-kpoloju-msft]

Hi @Chandrashekar,

This behaviour occurs because the New Card visual may cache the previously rendered image when the current record contains a blank or null Base64 image value. Instead of clearing the image, the visual continues showing the last successfully loaded image.

As a workaround, you can replace blank image values with a transparent placeholder image instead of returning BLANK(). This forces the visual to refresh correctly and prevents the previous image from being reused.

Example DAX:

FixedImage =
IF(
ISBLANK([BinaryImg]) || [Engineer_Name] = "Image Not Found",
"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVQIHWP4////fwAJ+wP9KobjigAAAABJRU5ErkJggg==",
[BinaryImg]
)

After creating the column, set:
Column Tools → Data Category → Image URL

This should display a blank image instead of repeating the previous employee image.
Relevant documentation:
• https://learn.microsoft.com/power-bi/create-reports/power-bi-images-tables 
• https://learn.microsoft.com/power-bi/visuals/power-bi-visualization-card-visual-new-format-settings 

Hope this helps. If you have any questions regarding this, please feel free to reach out us. We will be happy to help.

[Chandrashekar]

Hello,

I tried below formula but still it is not working.

BinaryImg1 = if([User_Image]=blank(),min('Engineer_Not Found Image'[BinaryImg_notfound]),[User_Image])

 

am trying to get below image if user photo not found

Regards,

Chandrashekar B

[Chandrashekar]

Hello,

Issue got resolved.

Regards,

Chandrashekar B

[v-kpoloju-msft · Accepted solution]

Hi @Chandrashekar,

Thank you for the update. Glad to know the issue has been resolved. Please feel free to reach out if you need any further assistance.

[Chandrashekar]

Hello,

Thank you and sorry for late reply. I will check and get back to you on it.

Regards,

Chandrashekar B