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I need to calculate the ticket end time before 12 AM. So that I can get the hours spent on the ticket during one day.
Any help would be appreciated
The result I need is Ticket end time on or before 23:59:59 PM on a specific date.
Example:- if a sepcific ticket is worked from 25/11/2020 9:15 PM to 26/11/2020 3:15 AM
Ticket end time on or before 23:59:59 PM should come under 25/11/2020 and on or after 12 AM should be calculated under 26/11/2020.
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This is what I am trying to achieve, if you can help me with this
@Anonymous , I think this was asked previously too.
How do I know the time spend?
Can you share sample data and sample output in table format? Or a sample pbix after removing sensitive data.
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