Word Cloud custom visual: Problem with customising data colors

[GraceT]

Can someone help with with an issue I am habing with the Word Cloud custom visual?

I'm looking to customise the colors but the option seems to only be there when I use certain fields. 

When I drop in certain fields, the option to customise data colors is missing from the "format" toolbar (see screenshot) 

However, I drop in some other fields, you will see the "data colors" is available right below general formatting options.

What makes it more frustrating is the option was there until I refreshed my data (cleaning up some rows containing invalid data) that the option disappeared. I don't notice any consistent trend in which fields this feature seems to be unavailable on but it seems to happen more often for fields containing more data.

I am using the latest version of the Word Cloud custom visual on Desktop. 

[v-viig]

It's weird issue. Can you share your report to reproduce the issue from our end?

Ignat Vilesov,

Software Engineer

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

[GraceT]

I've identified the cause of the issue - if my data has any blanks or null items, it seems to cause the data colour option to disappear. When I cleansed my data, some cell contents were cleared. I was able to fix this issue for myself by putting in a placeholder punctuation (which are excluded from my word cloud).

Let me know if you need any further detail. As my report contains confidential data, I would need to mask the data if I were to share it - I'd prefer not to if the above information is sufficient!

[Anonymous]

I had the same issue - copied a word cloud across as added in a different data set and the colour option vanished! Removed blank rows and the colour option was back! Thanks Grace

[v-viig]

Thanks for details. We'll add this issue to backlog and check it.

Ignat Vilesov,

Software Engineer

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com