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J24's avatar
J24
New Member
8 years ago
Solved

Sunburst not working on on-premise server

I'm doing a POC with PBIRS running of an SSAS cube and I've added a Sunburst custom visual which works fine on the Desktop. When I publish to the on-premise report server the visual is replaced by the following error: "Your version of Power BI Desktop does not support this custom visual. Please update Power BI Desktop to the lastest version".

 

The PBIRS optimised desktop is the October 2017 version and the PBIRS version is 1.1.6582.41691

  • We updated these visuals to API 1.13.0 that is not supported by Report Server.

    We're in touch with Report Server team to get this issue resolved for everyone but it will take some time.

     

    Meantime, please import the attached packages instead of loading them from AppSource (marketplace).

     

    Ignat Vilesov,

    Software Engineer

     

    Microsoft Power BI Custom Visuals

    [email protected]

16 Replies

  • v-viig's avatar
    v-viig
    Community Champion

    Hi J24,

     

    Sunburst works well in Power BI Report Server March.
    We'd recommend that you should upgrade your instance of Report Server.

     

    Ignat Vilesov,

    Software Engineer

     

    Microsoft Power BI Custom Visuals

    [email protected]

     

    • Ruksuro's avatar
      Ruksuro
      Helper III

      Hi v-viig,

       

      You didn't get a response from OP but just to highlight that I am experiencing the same issue and can confirm server (and desktop)version March 2018.

       

      Same with tornado charts, incidentally.

       

      Thanks,

       

      Harry.

      • v-viig's avatar
        v-viig
        Community Champion

        What verison of Tornado do you use?

         

        Ignat Vilesov,

        Software Engineer

         

        Microsoft Power BI Custom Visuals

        [email protected]

  • Hi v-viig 
    We are using version 4.0.0.0 of Sunburst by MAQ. (released: 6/11/2019)

    Works in desktop but will not render in our Power BI Report Server.
    Can you please offer any advice?

    • apralou's avatar
      apralou
      Advocate II

      Actually, please ignore this. Turns out it's an issue with Chrome. Everything renders fine in Microsoft Edge.

      Hmmmm.... ðŸ¤”