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SabCost's avatar
SabCost
New Member
5 months ago

PowerBI Report Metrics Display in SharePoint

Hi!

 

My goal is to share a PowerBI Report that contains different metrics to my department's SharePoint Site. I have ensured everyone necessary has appropriate viewing/editing permissions, but it will not display. Here is the support details that pop up:

 

  • Request ID: 69d94fc2-f4da-e88e-a0ee-8b74a945d3a5
  • Time: Wed Mar 18 2026 09:28:16 GMT-0500 (Central Daylight Time)
  • Client version: 2603.2.28388-train
  • Error message:

Appreciate any insight into troubleshooting this issue!

3 Replies

  • Hello SabCost,

    This usually happens due to permissions or licensing, not the report itself. Users must have access to the report and its dataset in Power BI Service, be signed in with the same account used in SharePoint, and have a Pro license or the workspace in Premium capacity. The report must be embedded using the Power BI web part with the SharePoint Online embed link.

    Official docs:

    Embed a report in SharePoint Online

    Share Power BI content

    If it works for a Workspace Admin but not others, that confirms a permission or licensing issue.

  • Hi Olufemi7 ,

    I double checked that the report was embedded using the Power BI web part with the SharePoint Online embed link and the report is also not displaying/working for the Workspace Admin... Any other ideas on the issue?

    Thank you!

    • Olufemi7's avatar
      Olufemi7
      Super User

      Hello SabCost,

      This scenario is typically related to access or configuration rather than the report itself in Microsoft Power BI Service.

      If the report works for some users but not others, it usually indicates:

      • Users must have access to both the report and the underlying dataset
      • Users must be signed into Power BI and SharePoint with the same account
      • A Power BI Pro license is required unless the workspace is backed by Premium capacity

      (Refer to the documentation shared earlier for full details.)

       

      However, since you confirmed the report is not displaying even for the Workspace Admin, this points to a different cause. Please check:

      • The report is embedded using “Embed in SharePoint Online” (not a standard link or Publish to web)
      • Test in an InPrivate/Incognito browser session to rule out authentication or caching issues
      • Regenerate the embed link and reconfigure the SharePoint web part
      • Ensure the SharePoint page is published
      • Verify browser settings (e.g., third-party cookies are not blocked)
      • Confirm tenant settings allow embedding in SharePoint

      If the issue persists even for Admin after these checks, it is most likely due to:

      • Authentication/session mismatch
      • Browser or tenant restriction
      • Invalid or stale embed configuration

      If possible, please share the complete error message text, as that will help identify the exact root cause more quickly.