Need help Mekko chart in Power BI desktop 3.6.1.0 Y-Axis and the width Axis does not show values

[Sara_Aly23]

Mekkochart in Power BI desktop 3.6.1.0   the Y-Axis and the width Axis does not show values unless I filter and remove the filter and it does not respond to the date slicer. it was working fine before. I removed, Added, created new file but non of that worked. any ideas ?

[Mauro89]

Hi @Sara_Aly23,

long time no answer, but I try to give you some thoughts from my side 🙂

This sounds like a rendering or data binding issue with the Mekko chart visual after an update. Here what you can try:

Immediate fixes:

1. Clear cache: Close Power BI Desktop, navigate to %LocalAppData%\Microsoft\Power BI Desktop\ and delete the cache folders, then restart

2. Update the visual: Remove the Mekko chart, then get the latest version from AppSource or import the latest .pbiviz file

3. Check data types: Verify your Y-Axis and Width fields are numeric (not text). Sometimes updates cause implicit conversions to fail

4. Recreate field assignments: Remove all fields from the visual wells and re-add them one by one to see where it breaks

5. Test with simple data: Create a new page with a simple table and the Mekko chart to isolate if it's a data issue

For the slicer issue:

• Verify the date field in your slicer is related to the tables used in the Mekko chart
• Check "Edit interactions" to ensure the slicer isn't set to "None" for the Mekko visual
• Try using a different date slicer to rule out slicer-specific issues

If nothing works:

Downgrade to the previous Mekko chart version or report the bug to the visual developer through AppSource reviews.

Best regards!

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