Forum Discussion

Yanx's avatar
Yanx
Frequent Visitor
8 years ago

Hierarchy Slicer

Yesterday, the custom hierarchy slicer went blank. It shows up fine in my .pbix but on PBI.com it is blank, all other visuals are showing correctly.   Any ideas?  
kwu's avatar
kwu
Frequent Visitor
6 years ago

Hi support, I am having the same problem today (10/2/2019) which is a year after this message was posted. Hopefully, I can get some help here. My hierarchy slicer went blank today in powerbi.com using IE11. I tested in Chrome and it works fine. I cleared the cache in my IE11 and it still doesn't work. I recreated the slicer and didn't work either. My users are all using IE11 unfortunately. It was working fine yesterday. Any idea?

jppp's avatar
jppp
Continued Contributor
6 years ago

Hi kwu ,

 

There is an issue with the HierarchySlicer and Internet Explorer and a fix is comming.

Please use another browser (Chrome, Firefox or Edge) as a workaround.

 

Thanks, Jan Pieter

  • kwu's avatar
    kwu
    Frequent Visitor
    6 years ago

    The hierarchy slicer is back to normal now. Thanks for fixing it.

  • kwu's avatar
    kwu
    Frequent Visitor
    6 years ago

    Hi Jan,

     

    Same problem with the hierarchy slicer happened again today. The Slicer went blank in IE11. Can you take a look and fix accordingly?

     

    Thanks.