Forum Discussion

letitiabiagi's avatar
letitiabiagi
Frequent Visitor
9 years ago

Has word cloud stopped working for anyone else since the April update?

I've updated PowerBI (April 2017 version 2.45.4704.442) and none of my old word cloud visualizations are working anymore. I've tried updating my custom visual to the lastest (version 1.2.9). Has anyo...
v-viig's avatar
v-viig
Icon for Community Champion rankCommunity Champion
9 years ago

Hello letitiabiagi

 

Thanks for your feedback.

Word Cloud workds well to me in Power BI Desktop 2.46.4732.461 64-bit (May 2017).

 

Are you able to reproduce the issue on another PC?

 

Ignat Vilesov,

Software Engineer

 

Microsoft Power BI Custom Visuals

[email protected]

emccar's avatar
emccar
New Member
9 years ago

I am currently running version 2.46.4732.461 (May, 2017) and I am getting the same "NaN" issue as ellioth .

 

Upon opening the dashboard, all word clouds on a tab show the error. Expanding one fixes it, and then going back to report fixes the other Word Cloud Visuals on the tab, but reverts the expanded/reverted one back to "NaN" issue.

 

Looking at the online version of the same dashboard, we are also getting the "Nan" issue, but the expanding/reverting of one visual fixes all visuals on the tab, including the expanded one.

  • v-viig's avatar
    v-viig
    Icon for Community Champion rankCommunity Champion
    9 years ago

    Hello emccar , ellioth

     

    Do you have any null values in your data-set?

     

    Ignat Vilesov,

    Software Engineer

     

    Microsoft Power BI Custom Visuals

    [email protected]

    • ellioth's avatar
      ellioth
      Regular Visitor
      9 years ago

      v-viig Yes! I do. Let me remove those and see if that fixes the issue. I'll report back.

    • emccar's avatar
      emccar
      New Member
      9 years ago

      Oh wow, yes I did have null values, and when I filter them out the visuals seem to work now!

       

      Thank you very much for the help, can't beleive I didn't think to try that!

      • ellioth's avatar
        ellioth
        Regular Visitor
        9 years ago

        Filtering out blanks fixed the issue for me too. Thank you v-viig!