Forum Discussion

carlosSuazo's avatar
carlosSuazo
New Member
1 year ago

Gantt Visual not displayed in Power bi Server

Good morning 

Previously, the visual was displayed in power bi server, but after an update, it no longer displays the visual in porwer bi desktop.

Image attached.

 

 

 

 

1 Reply

  • Mauro89's avatar
    Mauro89
    Super User
    8 months ago

    Hi carlosSuazo 

     

    Iam not 100% sure if this is a known issue with custom visuals (including the Gantt chart) after Power BI updates. But here are some options you can try to fix it:

    Quick fixes to try first:

    1. Remove and re-add the visual: Delete the Gantt visual from your report and add it again from AppSource or your organizational visuals

    2. Import from file: Download the Gantt visual (.pbiviz file) directly and import it via "Import a visual from a file" option - this often resolves version conflicts

    3. Restart Power BI Desktop: Close and restart Power BI Desktop 2-3 times (some fixes take effect after multiple restarts)

    4. Update Power BI Desktop: Ensure you're running the latest version - older versions may have API compatibility issues with updated visuals

    For Power BI Report Server specifically:

    • Verify the visual is supported on your Report Server version - not all custom visuals work with Report Server
    • Check if organizational visual settings in the admin portal are blocking it
    • Report Server has stricter requirements and may need the visual to be certified/approved

    If the visual works in Desktop but not in Report Server/Service, it's likely a version compatibility or admin policy issue.

     

    Best regards!

    PS: If you find this post helpful consider leaving kudos or mark it as solution