Dataset was updated but visuals shows old data

[sacabelo]

I have a report on Power BI desktop that visuals are not updating. It is a manual, not automaited updated.

For example, one of the categories "Appliances" in que query shows $1.8M but in the visual shows $11M. That is because visual is not updated.

I refresed all, I closed the file and open again but not luck yet.

I appreciate ay guidance on how to refresh visuals too. 

Data in query...

Data in Visual...

[v-evelk]

Hello,

Have you tried to click the following button?

If you did and it didn't help so, send you report please to pbicvsupport@microsoft.com for analysis.

Kind Regards,

Evgenii Elkin,
Software Engineer
Microsoft Power BI Custom Visuals
pbicvsupport@microsoft.com

[sacabelo]

Thank you! I will send it to pbicvsupport@microsoft.com. I used that refresh bottom you mentioned and did not work.

[v-evelk]

Hello,

I looked through your report and I didn't find anything suspicious.

Unfortunately, I cannot try to update data from dataset because source file of it is unavailable fro me.

I can recommend to try the following steps to solve the issue:

1. Update Desktop client up to the latest version

2. Copy your datasource to another folder

3. Pick this new location in datasource settings.

Kind Regards,

Evgenii Elkin,
Software Engineer
Microsoft Power BI Custom Visuals
pbicvsupport@microsoft.com

[Anonymous]

When you pin a live page from the report to a dashboard, there is a notification:

"Pin live page enables changes to reports to appear in the dashboard tile when the page is refreshed."