Forum Discussion
Custom visual made with Charticulator not respecting scale
- 6 years ago
Hi Anonymous,
At a glance, this sometimes happens when an object isn't snapped to a visual guide, however in order to investigate the issue, we'll need the raw file from Charticulator rather than the compiled Power BI custom visual. I did check the link in your OP but could only find the workbook and .pbiviz file.
If you're able to provide the .chart file, I can take a look. If you're not sure how to do this, please review the Download as Chart section of their doc.
Thanks,
Daniel
Hi Camille,
It is unclear what is wrong in this case.
I see that it is respecting the scale but proportions is changed irrationally for some frame sizes.
Looks like it is rather their feature than a bug or may be there is some option to regulate this behavior.
Evgenii Elkin,
Software Engineer
Microsoft Power BI Custom Visuals
[email protected]