Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Custom visual made with Charticulator not respecting scale

Hi, I tried to create a custom visual via Charticulator. It's a clustered and stacked column chart. Do someone know why my visual is not respecting the scale please? Here only deep blue rectangles...
charticulator
Custom visual
Visual
  • dm-p's avatar
    dm-p
    6 years ago

    Hi Anonymous,

    At a glance, this sometimes happens when an object isn't snapped to a visual guide, however in order to investigate the issue, we'll need the raw file from Charticulator rather than the compiled Power BI custom visual. I did check the link in your OP but could only find the workbook and .pbiviz file.

    If you're able to provide the .chart file, I can take a look. If you're not sure how to do this, please review the Download as Chart section of their doc.

    Thanks,

    Daniel

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi Anonymous,

I need the same type of chart, did you manage to solve the issue? Is it possible that you can share the chart with me somehow so I can make use of it?

Thanks,

Helena

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi Helena,

 

Sorry I did not manage to solve this issue...

 

Regards,

 

Camille

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Hi Anonymous,

    Thanks for replying, is it possible that you can share the visual?

    /Helena

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Helena,

       

      The link to the visual is on my first post

       

      Regards,

       

      Camille

      • dm-p's avatar
        dm-p
        Super User
        6 years ago

        Hi Anonymous,

        At a glance, this sometimes happens when an object isn't snapped to a visual guide, however in order to investigate the issue, we'll need the raw file from Charticulator rather than the compiled Power BI custom visual. I did check the link in your OP but could only find the workbook and .pbiviz file.

        If you're able to provide the .chart file, I can take a look. If you're not sure how to do this, please review the Download as Chart section of their doc.

        Thanks,

        Daniel