Forum Discussion

tarockx's avatar
tarockx
Frequent Visitor
2 years ago

Custom Visuals become blurry when zooming the canvas

Hello everyone   I am experiencing a weird problem with all my power bi custom visuals that I am pretty sure only appeared recently. Basically, whenever I set the report canvas to a zoom level oth...
dm-p's avatar
dm-p
Super User
2 years ago

Hi tarockx,

 

Are you using Chrome? If so, this seems to be an issue with the latest version. I haven't observed in Edge yet (and Firefox looks OK to me), but I suspect that as Edge and Desktop are Chromium-based, they will eventually catch up.

 

I raised this with MS a few weeks ago, and they said they're looking into it, but I recommend you also raise a support issue at [email protected] so they can be aware of the impact on users other than myself.

 

Regards,

 

Daniel

jaminica's avatar
jaminica
New Member
2 years ago

Hi All, I am also experiencing this issue with blurry custom visuals for a few weeks now when you view the page at anything but 100% zoom.  I had raised this with one of the custom visual providers and they said that it was caused by an API update from Microsoft a few weeks ago.

 

I hope this is going to be fixed quickly because it is affecting user experience.