CardBrowser Visual not getting reflected in Power BI online from Power BI Desktop

[anandprakashnm]

Hello,

I have created a report header using cardBrowser Custom visuals. This is working perfectly in Power Bi dektop but when i publish this report on Power Bi cloud, this visual is not there

Some troubleshooting :-

I tried to import it over Online power BI after publishing report but again, this showing in message that visuals has been added but this does not show in visual bar.

Can somebody help me in this.

Thanks,

Anand Prakash

[danielcarpenter · Accepted solution]

FYI to followers of this thread. This issue was resolved for me with the most recent update to the visual.

[v-viig]

We have released the new version of Card Browser that fixes the issue.

Please let us know if you are still facing the same issue,

Ignat Vilesov,

Software Engineer

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

[AmitBalani]

I am also facing the same issue. The visual is working perfectly fine in the power bi desktop app but when I publish the app in service only the card (new) visual is shown as blank. my version details are as mentioned below:
Power BI desktop app version:
Version: 2.119.986.0 64-bit (July 2023)
Google Chrome Browser Version:
Version 115.0.5790.171 (Official Build) (64-bit)
I am also attaching the screenshots of the problem I am facing.
SS from Desktop app:

SS from Web:

May I request you to guide me how can I solve this issue. 

Thank you.

[gvilchis]

I'm using CardBrowser latest version, the information says it is from 11/30/17.

Still with the scenario where Cards in "Dashboard View" doesnt't display anything

If you select "Go to report" then the visualization is correct

it happens with all browsers: Chrome, IE 10, IE 7, Firefox

[v-viig]

Thank you for reaching us.

We'll investigate this issue deeper and prepare a fix.

Ignat Vilesov,

Software Engineer

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

[Dion-NZL]

Plus one here - have the same issue with Card Browser working fine and looking great on Desktop but on on the web portal that I share across the business.

Using latest Chrome.

[danielcarpenter]

I am having the same issue. Work on the desktop, does not work when published to Power BI cloud. I've tried viewing via different browsers to see if that was the issue. Looks like the visual doesn't upload to the web. I've tried installing from the store on the web and downloading the visual and uploading to the web. Nothing happens.

Has any fix been identified?

[v-viig]

Hello everyone,

This custom visual works well for me.

Could you please clarify name and version of browser that you have used to check Card Browser custom visual?

Ignat Vilesov,

Software Engineer

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

[danielcarpenter]

I have tried viewing in two browsers

• Internet Explorer v 11.0.9600.18816
• Chrome v 61.0.3163.100

In both browsers it appears that in the web the visual does not load at all as it is absent from the visuals menu.

I also tried to edit a different report online and add the visual via both the web store and by saving to my desktop and the visual would not load.

[v-viig]

Could you please clear browser's cache and try to load the report with Card Browser again?

Ignat Vilesov,

Software Engineer

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

[danielcarpenter]

No change for myself either. Still not working.

PS - I'm able to collaborate on this offline as well if needed. Getting this visual working would be very beneficial to us.

[v-viig]

Could you please share your email address or send an email to pbivizsubmit@microsoft.com?

We'll include developers of Card Browser to investigate this issue further.

Ignat Vilesov,

Software Engineer

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

[anandprakashnm]

Same result for me. That card area is blank.

[anandprakashnm]

I have used Both Chrome Version 57.0.2987.133 and IE 11.0 and this is not working for Both browser. This works fine on DESKTOP version.