Forum Discussion

hjchen's avatar
hjchen
Frequent Visitor
1 year ago
Solved

Cannot display Custom Visuals on desktop

We encountered failure of custom visuals on desktop since May, 2025. In the past, those custom visuals were working fine on desktop, now they all becomes blank. The desktop version we use is ver. 2...
  • dm-p's avatar
    dm-p
    1 year ago

    Hi hjchen,

     

    You may need to check with your network admins to see if they have disabled EnableUncertifiedVisuals via AD Group Policy, which will disable custom visuals in Power BI Desktop. Here's the relevant section of the admin documentation that you may need to refer to when following up.

     

    Regards,

     

    Daniel

dm-p's avatar
dm-p
Super User
1 year ago

Hi hjchen,

 

You may need to check with your network admins to see if they have disabled EnableUncertifiedVisuals via AD Group Policy, which will disable custom visuals in Power BI Desktop. Here's the relevant section of the admin documentation that you may need to refer to when following up.

 

Regards,

 

Daniel