Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The ultimate Microsoft Fabric, Power BI, Azure AI & SQL learning event! Join us in Las Vegas from March 26-28, 2024. Use code MSCUST for a $100 discount. Register Now

Reply
FireFighter1017
Advocate II
Advocate II

Why are Microsoft Community Support not reading my post carefully?

Most of my posts in Issues forum end up with some recommendations about being carefull when manipulating millions of records with Power Query but they all miss the point I make that I'm working with datsets with lees than 25K records.

 

This is annoying and I was looking for a place to complain about this behavior.

 

I don't feel like I'm supported.

 

They send me links that are not relevant to my situation.  They send me links on the most basic stuff on Power Query, like Best Practices (like I have never read this before...)

 

None of the issues I have posted have been resolved and most of them don't seem to be acknowledged as a possible problem.

All my team is feeling the same way.

 

4 REPLIES 4
FireFighter1017
Advocate II
Advocate II

Here's a perfect example: An update this morning caused modifications loss - Microsoft Power BI Community

I submitted an issue I got when an update was applied and they replied to download the update manually and I may post an Idea.

 

Should I consider to stop participating in this community and solely rely on Stack Overflow or you will address this FOR REAL!!

It is frustrating and uncooperative.  Everytime I post in a community it is either to get answers or to give answers.  I don't feel I'm getting that from Power BI Community.

Hello @FireFighter1017,

Thank you for your patience!

Just wanted to touch base with you and let you know that your concern is escalated to the team. 

Once again, thank you for being part of the community!

 

Regards,

Kinjal

 

Kinjal

Thank you, I'm just trying to help the community.  I may have sound a little harsh, and I'm sorry for that.  

 

Kinjal
Employee
Employee

Hello @FireFighter1017,

My apologies for any inconvenience you may have been through. Thank you for bringing this to our attention, we will look into this.

Thank you for being part of the community!

 

Regards,

Kinjal

Kinjal

Helpful resources

Announcements
Fabric Community Conference

Microsoft Fabric Community Conference

Join us at our first-ever Microsoft Fabric Community Conference, March 26-28, 2024 in Las Vegas with 100+ sessions by community experts and Microsoft engineering.

February 2024 Update Carousel

Power BI Monthly Update - February 2024

Check out the February 2024 Power BI update to learn about new features.

Fabric Career Hub

Microsoft Fabric Career Hub

Explore career paths and learn resources in Fabric.

Fabric Partner Community

Microsoft Fabric Partner Community

Engage with the Fabric engineering team, hear of product updates, business opportunities, and resources in the Fabric Partner Community.

Top Kudoed Authors