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StefkusBreda
Regular Visitor

This community account is already associated with a different organization account

Hi I have a question. I just created a new account but I didn't mean to. My original account was Stefkus, now I created StefkusBreda. I think it has something to do with the underlying Azure AAD subscription. I would like to use my Stefkus account (which I think is connected to <e-mail removed by Admin> or <e-mail removed by Admin>) to my new AAD user <e-mail removed by Admin>. The StefkusBreda account can be deleted permanently. I would love to use my old account again. Can you help me? I'm not able to create a proper support ticket as I can't find the right problemtype and category (in Dutch support page). Thanks! Regards Stefan

1 REPLY 1
JCM_iTalent
Employee
Employee

Hello @StefkusBreda,
 
If you change jobs or lose access to the email associated with your community account, we are able to map your existing account to a newly created account so that you don't lose any community contributions.
 
Since you've already created a new organizational account, please visit https://docs.microsoft.com/en-us/power-bi/power-bi-cannot-sign-in to open a support case so that we can map your existing account to your newly created account. In your case, please include the community user/profile name and email address you previously used to log into the community, as well as the newly created community user/profile name and email address of the account you created.
 
Please feel free to send me a PM if you need further assistance or have questions!

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