Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Retrieving old organisation account

Hello,   I do not know if I must post here, but I recently moved to another company and I want to get back my former account with all its associated data (username, questions, answers, etc.). I tr...
Need Help
JCM_iTalent's avatar
JCM_iTalent
Microsoft Employee
6 years ago

Hello Anonymous,

 

We do have a support article that covers this here: https://community.powerbi.com/t5/Community-Accounts-Registration/Community-Account-Support/ta-p/680251

 

Please open a case here: https://docs.microsoft.com/en-us/power-bi/power-bi-cannot-sign-in
 
Please include the community user/profile name and email address you previously used to log into the community, as well as the  community user/profile name and email address of the account you wish to use.
 
Let me know if you have any trouble or need further assistance from me!

  • benjikj_mcsp's avatar
    benjikj_mcsp
    Frequent Visitor
    6 years ago

    Hi,

     

    What happens if my new company doesn't have Power BI Pro (yet, I'm working on it...). So I can't submit a ticket properly. What can I do to get my old account back in the same way (just need community)?

     

    Thanks,

     

    Benji