Forum Discussion
Retrieving old organisation account
Hello, I do not know if I must post here, but I recently moved to another company and I want to get back my former account with all its associated data (username, questions, answers, etc.). I tr...
JCM_iTalent
Microsoft Employee
Microsoft EmployeeHello benjikj_mcsp. Anyone should be able to open a support ticket, regardless of whether they have a Pro license. Please follow the instructions here, and let me know if you were able to open a ticket: https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/683031
Hi JCM_iTalent ,
That post starts with 'If you are a Power BI Pro user'. So, when I try to create a support ticket from there I just get to a page directing me to purchase Power BI Pro.
Thanks,
Benji