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Anonymous's avatar
Anonymous
Not applicable
6 years ago

Retrieving old organisation account

Hello,   I do not know if I must post here, but I recently moved to another company and I want to get back my former account with all its associated data (username, questions, answers, etc.). I tr...
Need Help
benjikj_mcsp's avatar
benjikj_mcsp
Frequent Visitor
6 years ago

Hi,

 

What happens if my new company doesn't have Power BI Pro (yet, I'm working on it...). So I can't submit a ticket properly. What can I do to get my old account back in the same way (just need community)?

 

Thanks,

 

Benji

  • benjikj_mcsp's avatar
    benjikj_mcsp
    Frequent Visitor
    6 years ago

    Hi JCM_iTalent ,

     

    That post starts with 'If you are a Power BI Pro user'. So, when I try to create a support ticket from there I just get to a page directing me to purchase Power BI Pro.

     

    Thanks,

     

    Benji

    • JCM_iTalent's avatar
      JCM_iTalent
      Icon for Microsoft Employee rankMicrosoft Employee
      6 years ago

      benjikj_mcsp I've passed your question on to the rest of the team. I will let you know when I hear back. Thank you for your patience.