Forum Discussion
Anonymous
6 years agoNot applicable
Need to Change Account Email Address
Good afternoon - My employer has split us off into a new company and, as a result, we have new email addresses and will be losing our old ones at some indeterminate time in the future. As my account...
Anonymous
6 years agoNot applicable
Yup, the support page still says I have to pay a fee, if I'm not a pro user - I'm not. So, getting help that way will be charged.
Pro users get free support. Fill out a support ticket and we’ll get back to you soon.
Is there another route?
Anonymous
6 years agoNot applicable
Anonymous - Let me do some checking and I'll get back to you!
- Anonymous6 years agoNot applicable
Thanx, Brandy!
There's no rush since, last I heard, we'll be monitoring the old address for a year, still.
And, from something I heard, we may be going to Power BI as our official reporting tool, so we may be getting an enterprise edition and that may clear things up some.
But, that's just rumor...