Forum Discussion
Need to Change Account Email Address
Hey Anonymous
Check out the steps for opening a support ticket here: https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/683031
I've not ever heard anything about a fee, and I don't think there is one. If you get to a place in the process where a fee mentioned, please grab a screenshot and PM it to me and I will follow up.
Let me know if this helps!
Brandy
Mornin', Brandy -
Well, to experiment, I tried signing out with my current account and logging back in using my new email address. The Sign In screen had both addresses listed as choices, so I presume that means the new address is an AAD address.
So, I clicked on it and got the sign in screen. When I put in my credentials, I got a red error box saying;
This community account is already associated with a different organization account.
Looks like I'll have to try the ticket route. I'll try that again and see if I get the fee notification again.
Thanx for your help!