Forum Discussion
Need to Change Account Email Address
Good afternoon - My employer has split us off into a new company and, as a result, we have new email addresses and will be losing our old ones at some indeterminate time in the future. As my account...
Anonymous Does it mean that I will lose my current username since you are requesting to create a new profile with a new username (cannot use the old one obviously... system won't allow it) and the port all the data from my old profile into the new profile.
Am I following this correctly? I will lose my current user name? Is there a way to avoid this?
Thanks
N -
Hello nickchobotar,
Thank you for reaching out and posting in the community!
Your old username will be retained with the profile contributions. The email address is changed from old to new. Also, there is option to raise Username Change Request in the support form https://aka.ms/PPCommSupport
Hope this answers your question.
Thank you for being part of the community!
Regards,
Kinjal