Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Merging Power BI Community 2 User Names

Dear Sir/Madam,   Recently I have switched company and can't find way to login using existing username. I had a Power BI Community account with Username: ShivendooKumar   After joining new compan...
Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hello markclarke - If your previous community account still exists (your previous employer didn't request it to be deleted), we can map the old account to your new account. However, there is no option to 'merge' community accounts - the old profile info would overwrite the new community info. We've recently implemented a support form that you can complete for this request and we will assist you: http://aka.ms/PPCommSupport

markclarke's avatar
markclarke
Frequent Visitor
5 years ago

The form does not have the issue to choose and there is no 'Other' so this did not help me. 

 

What other information do you require? I have provided my existing community account details and my old details.

 

please advise

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hello markclarke,

    Please select the option of 'I want to update my email address' and fill out the details in the form.

     

    Thank you,

    Kinjal

    • markclarke's avatar
      markclarke
      Frequent Visitor
      5 years ago

      Thanks Kinjal, I have just done that.