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sevenhills
Super User
Super User

Login loop - community

Hi,

 

I am not able to login to community on my laptop, which I am using for years and keeps going to loop for sign in. 

 

Please see:

- I am able to login successfully to "https://app.powerbi.com/"

- I can login to community using incognito or other computer. so it is not account, username or password issue

- I cannot login on my laptop. it keeps going in loop to sign in ...

                    "Sign in to Microsoft Power BI Community"

                    https://community.powerbi.com/t5/user/ssoregistrationpage?dest_url=https%3A%2F%2Fcommunity.powerbi.c... 

                           sevenhills_0-1683910651294.png

- I tried cleaning cookies, restarting computer, no updates pending and not sure what else to do.

            Browser: Chrome

            OS: Windows 10

         

How to login on my laptop to community?

 

Thanks

 

 

 

3 REPLIES 3
sevenhills
Super User
Super User

I was able to fix it by creating new profile in Chrome and it worked.

 

My issue was for some reason, if the community sign in page is showing to register (in place of sign in), it is going in loop. 

 

Thanks

 

 

@sevenhills,

I'm glad to hear you have solved the issue.  Please reach out if you have any additional questions.

 

Best,

Natalie H.

Community Manager

Natalie_iTalent
Administrator
Administrator

Hello @sevenhills,

I sent you a private message about your post.

 

Best,

Natalie H.

Community Manager 

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