Forum Discussion
I can't log into Power BI Community. https://community.powerbi.com/
I am posting this under a different account. However I can't log into the community using my business email.
I log in and it takes me there with no error but there is still an option to "sign in" in the top right. I can post a question but as soon as I submit it asks me to log in and then keeps asking me to log in in an infinite loop.
I can still log on to Power BI Service.
I have a trial pro account.
Any suggestions?
5 Replies
Hey Weka - Sounds like you'll need to open a support case. Check out the support article here, specifically 'Caught In A Loop': https://community.powerbi.com/t5/Community-Accounts-Registration/Community-Account-Support/ta-p/680251
Hi Anonymous , I have read those links. Unfortunately I can't create a support ticket as I this account is not a Pro account. The other account is. I just get redirected to this number 1-800-642-7676 which I have tried but it si just an automated loop. Probably in the wrong time zone as I am in New Zealand.
Any suggestions?
Hey Weka - I'm told anyone should be able to open a support ticket. See if this blog post helps you:https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/683031
If it doesn't, and you still can't get a case opened, let me know and we'll explore what other options we have to resolve your issue!
