I HAVE MISSED MY DP-600 TEST DUE TO A TECHNICAL ISSUE IN ONVUE ON MY COMPUTER

[Wafaa-mohamed]

Dear, 

Today I had a test dp-600  through onvue but suddenly the app didnot work although I made a test a day before and it was working . The problem was fixed at 9:30 AM eastern Europe  time and the test was at 8:15 , I am very sad that the test was a voucher from fabric data days  free and I lost this opportunity to be certified.   

Wafaa

[MohitsinghMS]

Since the issue was with the OnVUE software, you must report it to Pearson VUE to open a "case." They are the only ones who can verify the technical logs and authorize a reschedule.

• Live Chat (Fastest): Go to the Pearson VUE Microsoft Support page and use the "Chat" feature. It is usually available 24/7.

• Phone Support: * India: 0008004401837

• USA/Canada: 855-542-6924

• UK: 0800-731-9905

• (For other regions, check the Pearson VUE Customer Service directory).

[Wafaa-mohamed]

Thanks For your help

[Natalie_iTalent]

Hello @MohitsinghMS,

Thank you for your help.

Best,

Natalie H.

Community Manager 

[Natalie_iTalent]

Hello @Wafaa-mohamed,

Thank you for reaching out.  Kindly reach out to Pearson Vue, as they are the company that administers the test.  I hope they are able to assist you.

Best,

Natalie H.

Community Manager