Delete account or Change email address for Power Bi Community account

[Souvik0812]

Hi, I have by mistake signed up with my corporate email id into the Power Bi Community. I would like to either delete this account and create one with my personal email, or change this account's email to my personal email, whichever possible.

I have already searched found couple of posts regarding the same but the link below which seems to have the solution is not accessible for me, with an 'Access Denied' message.

https://community.powerbi.com/t5/Community-Accounts-Registration/Community-Account-Support/ta-p/6802...

 Please could you help?

[Anonymous]

Hello,

I am referring my "work" Power BI account. In deed it is not "work" account and not created by my employer, but created by myself. I do not need it any longer. 

[Natalie_iTalent]

Hello @Anonymous,

Thank you for clarifying.  That would be a Product Support request.  Please visit: https://powerbi.microsoft.com/en-us/support/ 

Best,

Natalie H.

Community Manager 

[Natalie_iTalent]

Hello @Souvik0812,

If you would like to keep this account and update the email, we can definitely help you with that.  That way you don't lose your contributions.  Please fill out the following form and it will walk you through the steps. aka.ms/FabricCommSupport 

Please reach out if you have questions.

Best,

Natalie H.

Community Manager

[dbSeer]

Hi @Natalie_iTalent 

Is filling out the form still the correct procedure to request an email address change for a Power BI Community account?

Kindly note that I sent an email to fbccommunity@microsoft.com, but received a 'fbccommunity wasn't found at microsoft.com' .

[Natalie_iTalent]

Hello @dbSeer,

Thank you for letting me know about fbccommunity.  I'm looking into it.  You are correct, the process to change your email address begins with completing the Fabric Community Support Request form at https://aka.ms/FabricCommSupport. 

Please let me know if you have any questions about the form.

Best,

Natalie H.

Community Manager  

[dbSeer]

Thank you @Natalie_iTalent 

I submitted the form on April 21st. How can I check the status of my request?

[Natalie_iTalent]

Hello @dbSeer,

I just sent you an email with next steps.  Kindly take a look and respond to make sure everything is working as expected.

Best,

Natalie H.

Community Manager 

[dbSeer]

@Natalie_iTalent Thank you. The email address has been changed

[Natalie_iTalent]

Hello @dbSeer,

Great!  Thank you for confirming.  Have a great rest of your week. 😊

Best,

Natalie H.

Community Manager 

[Anonymous]

Dear @Natalie_iTalent 

my problem is similar. My personal MS account has e-mailaddress "x" and I have created a work account with the same e-mailaddress but different password just using Power BI personally. Is it possible to delete permanently the work account, please, but keep my personal account?

Thank you in advance,

banalama

[Natalie_iTalent]

Hello @Anonymous,

Thank you for reaching out.  Are you referring to your Power BI product account or your Fabric Community account?

Best,

Natalie H.

Community Manager