Forum Discussion

Mariusz2's avatar
Mariusz2
Regular Visitor
6 years ago

Community Account Marge help needed

Hi All   I'm really stuck here, and I'm hoping that someone will be able to help.   I've left the organization that my original account was tied to, so I followed the instructions in this article...
Need Help
JCM_iTalent's avatar
JCM_iTalent
Microsoft Employee
6 years ago

Hello Mariusz2,

 

I have moved your thread to Community Feedback from Desktop, as this relates to your community account.

Please refer to this article and follow the instructions to create a support ticket:  https://docs.microsoft.com/en-us/power-bi/power-bi-cannot-sign-in

The article includes a link to instructions for both Power BI Premium and Pro users. If you don't have a Pro account, your IT admin needs to open a ticket for you. Please consult the instructions for details and the link to the Microsoft 365 admin center for your admin.

Mariusz2's avatar
Mariusz2
Regular Visitor
6 years ago

Hi JCM_iTalent 

 

Thanks for moving my post.

 

I've created AAD user as per the instructions in the link as at the moment I'm not employed by anyone.

I do have 59 days left on a free trial of a pro license, is it not enough to create a support ticket?

 

Many Thanks

Mariusz

  • JCM_iTalent's avatar
    JCM_iTalent
    Microsoft Employee
    6 years ago

    Mariusz2, since you received the message, I would say that the trial does not count as a Pro version, as it's not the full Pro version and only temporary.