Forum Discussion

NeerajSaraswat's avatar
NeerajSaraswat
Regular Visitor
7 months ago

Clarification on Account Ban - Kindly Help

Hi there,  I was told that my son's account was just banned on behalf of Spam.  For the moderator's kind information, He has never even posted anything on his account, how could it be banned on spa...
NeerajSaraswat's avatar
NeerajSaraswat
Regular Visitor
7 months ago

Thank you for your prompt reply, Natalie_iTalent,
I've sent you a personal message containing the required information. I would be grateful if this issue can be resolved. 

Regards,
Neeraj Saraswat

Natalie_iTalent's avatar
Natalie_iTalent
Icon for Administrator rankAdministrator
7 months ago

Hello NeerajSaraswat,

Thank you for sending the private message.  I have responded.  Kindly let me know if you have any additional questions.

 

Best,

Natalie H.

Community Manager 

  • NeerajSaraswat's avatar
    NeerajSaraswat
    Regular Visitor
    7 months ago

    Thank you for your prompt action Natalie_iTalent.
    My issue is now resolved.

    • Natalie_iTalent's avatar
      Natalie_iTalent
      Icon for Administrator rankAdministrator
      7 months ago

      NeerajSaraswat,

      Thank you for confirming.  🙂

       

      Best,

      Natalie H.

      Community Manager