Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Can't post a reply to post

I'm trying to reply to a post that I had posted and get this error:

"Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied."

Once I think it's fine, I click "reply", and I get this error message: 

"Correct the highlighted errors and try again.

  • Post flooding detected (community received posts of a unique message more than 1 times within 3,600 seconds)"

 

When I try to post it again in an hour, the same error keeps happening over and over again...

 

17 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hello Anonymous,

    Apologies for the inconvenience caused! We are looking into this and will get back to you asap.

    Thank you for being part of the community!

     

    Regards,

    Kinjal

     

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hello Anonymous,

    Please clear the cache and let us know if you still observe the issue. Also, please let us know the day and time when the error appeared.

     

    Regards,

    Kinjal

     

  • I faced the same issue. Can not post a reply.

    In other forum here I found a hint to reply with one word, and then edit the reply and reply again. But for me it didn't work.

    Any progress in solving the issue yet?

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hello Ole111,

      Thank you for reaching out to support and apologies for the any inconvenience caused!

      Please clear your browser cache before you reply and let us know if you still observe the issue.

      If the issue still persists, please share the screen shot and the post URL.

       

      Thank you for being part of the community!

       

      Kinjal

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hello Anna_O,

      Apologies for the inconvenience you faced answering the post and Thank you for reaching out to us.

      Please share the screenshot of error appearing so that we can troubleshoot the issue further.

       

      Thank you for being part of the community!

       

      Kinjal

      • Anna_O's avatar
        Anna_O
        Frequent Visitor

        Hi! Here is my screenshot. The problem is I don't have any HTMLs in the comment body. I had tried with the links - it didn't work and gave me this exact message, then I cleared all my cache and tried with screenshots of my links - still didn't work. I tried to post a one-word comment and then edit it - still doesn't work.

  • Anonymous's avatar
    Anonymous
    Not applicable

    +1 to this, cleared cache and cookies and still had the issue. had to post as an image from an online html converter.

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hello Anonymous,

      Thank you for reaching out and apologies for the inconvenience caused. Please provide the screenshot and URL of the post you have created. So that we can troubleshoot further of what caused the issue. 

       

      Regards,

      Kinjal

       

       

  • Same problem here.

     

    My attempts to reply results in my answer to be removed as spam.

     

    This is not promoting contributing efforts to the community...

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hello Mrtnkbg,

      My apologies for any inconvenience you may have been through trying to get your question posted.
      The platform scans for spam automatically and we monitor all flagged posts to determine whether or not the content should be unmarked.

      There are multiple variables the platform scans for and I have no way of knowing exactly what triggered your post to be flagged. Some common trigger items are copy and pasting content in and multiple edits. You should be good to go on this post. Thanks for being a part of the community!

      Regards,

      Kinjal

      • rabinumass's avatar
        rabinumass
        Frequent Visitor

        I had similar issues, not able to share my issue due to continious flagging of my question. How I share my concern regarding the issue I am facing? Looking for an advice.