Customer retention refers to the ability of a company or product to retain its customers over some specified period. There are many ways to measure the data. In this blog, we will check MoM (Month on Month) Retention.
This multi-part tutorial blog is geared to help BI Analysts create versatile Scorecards with KPIs as well as to facilitate the business reporting transition from Excel, SSRS or other apps to Power BI Desktop.
In this initial installment, I will illustrate how to include more than one aggregation and custom formatting in the Power BI Desktop Matrix. All tutorial steps below require acquaintance with how Power BI Desktop works as well as basic to advanced DAX skills.