How to stop rule firing

[sunil_sabat]

Hi

I attached paid capacity now. I still get rule fired emails. How can I stop them? 

Thanks

Sunil 

[sunil_sabat · Accepted solution]

I recieved message like this, I clicked the Manage Rule link. It took me to RTI Rules tab. I clicked the rule  to reset. Then the error went away.  It seems to be  related to async relation between change  in capacities and built in Activator's  capacity rules. Rule on capacity  excess should auto reset if somebody moves from trial to paid. @v-aatheeque  please make a note of it.

[v-aatheeque]

Hi @sunil_sabat 

Thanks for the update! Happy to hear the issue is resolved after resetting the rule.

[Mauro89]

Hi @sunil_sabat,

as suggested by @v-aatheeque @can you please give us some more context to your problem? 
One of my last post was also about activator firing so Iam keen to help you out 😊

Best regards!

[v-aatheeque]

Hi  @sunil_sabat 

Thanks for reaching out to Microsoft Fabric Community Forum.
It appears you’re still receiving rule-firing emails even after moving to a paid capacity. As a first step, please verify the following baseline checks, since alerts in Microsoft Fabric / Power BI can be configured at multiple levels:

• Check the Power BI Service – Capacity Metrics App.
• Open the capacity and turn off alert rules (CPU, Memory, Throttling).
• In the Azure Portal → Azure Monitor → Alerts, locate alerts tied to the Power BI/Fabric capacity and disable or delete them.
• Verify workspace settings to ensure the workspace is assigned to the paid capacity (not shared).
  
  

• To help us pinpoint the source of these notifications, could you please confirm:

  • Which alert type is firing (refresh failure, threshold/capacity metric ?
  • How notifications are being sent (email, Teams, mobile), and whether those channels can be modified?