topic Re: Edit widget in Service

Edit widget

jbowler — Fri, 05 Feb 2016 00:10:45 GMT

Is there a known error with editing text box widgets on dashboards?

I cannot update the text box - 'failed to update tile'

this is for any font edits to existing text and/or changing the test content box

thanks

Re: Edit widget

MattAllington — Fri, 05 Feb 2016 06:21:00 GMT

Send a frown from the app to the Dev team. They are very responsive and will know the answer.

Re: Edit widget

greggyb — Fri, 05 Feb 2016 17:22:02 GMT

MattAllington, do you have any insight to the proper bug report method for Power BI Service? Using the feedback menu in the Service results in an email directing the user to support.powerbi.com, where there is no bug report option. There's a "Contact Support" menu, which directs a user to either the community forums (explicitly not the method for bug reports per admin direction) or to open a support ticket (I've been chastised for directing people there to submit Service bugs, despite receiving this direction from community admins).

Re: Edit widget

MattAllington — Fri, 05 Feb 2016 19:48:03 GMT

greggyb No I don't have any official insight, just experience with what has worked for me in the past. I acutally don't use the service a lot (not yet anyway, I am sure that is about to change) and so my experience on "send a frown" has always been with Power BI Desktop and Power Query. This process has always been great for me and the team almost always responds within 48 hours.

I will see what I can find out about bug reporting

Re: Edit widget

MattAllington — Sat, 06 Feb 2016 02:11:57 GMT

Here is the answer to creating a ticket.

https://powerbi.microsoft.com/en-us/support/

click on on contact support on the bottom right hand side.