topic Re: Remove/delete Gateway in Service

Remove/delete Gateway

vhello — Mon, 05 Sep 2016 08:15:27 GMT

Hi,

I have couple on-premise data gateway setup for testing.

Now that the servers are offline I would like to delete/remove the gateway on Power BI Service website.

But I can't

Any ideas?

Thanks

-Helen

Re: Remove/delete Gateway

ankitpatira — Mon, 05 Sep 2016 10:45:41 GMT

vhello You should be able to click on ellipses (three dots) next to the gateway name and click Remove. Make sure you've removed all data sources underneath that gateway. If it doesn't remove try removing all reports that were using that gateway and then remove it.

Re: Remove/delete Gateway

vhello — Tue, 06 Sep 2016 02:41:34 GMT

I removed all the reports and dataset. The Manage Gateway page still shows the same as my previous screenshot.

I don't see the 3 dots, instead I see the warning logo. And still don't see any options to remove the gateway

Re: Remove/delete Gateway

v-haibl-msft — Tue, 06 Sep 2016 08:38:54 GMT

vhello

The 3 dots will appear when you hover your mouse over the gateway name. Please refer to following gif.

Best Regards,

Herbert

Re: Remove/delete Gateway

pvarley — Tue, 06 Jun 2017 17:52:14 GMT

I followed the instructions here and successfully removed the Gateway from the cloud, but the Windows Service (PBIEgwService) is still running on my machine. Should I do something else to remove that?

Re: Remove/delete Gateway

azizimranz — Thu, 21 Dec 2017 03:53:59 GMT

I cannot see the remove button.

Re: Remove/delete Gateway

andrewsimmans — Fri, 02 Feb 2018 15:29:06 GMT

Hi - try a different browser - I could not see the menu in Edge but I can in IE.

Re: Remove/delete Gateway

Anonymous — Tue, 16 Jul 2019 15:40:35 GMT

I have the same problem. Cant see the 3 dots. Only warning logo

Re: Remove/delete Gateway

osandrolucas — Tue, 24 Sep 2019 20:46:20 GMT

I cannot see the remove button.

The best way to delete a gateway is through the PowerApps website.

https://make.powerapps.com/environments/Default-80523cc1-a4a7-4cfd-9624-859fc5fbaac4/gateways

Re: Remove/delete Gateway

Anonymous — Thu, 17 Oct 2019 20:49:30 GMT

None of the other solutions worked for me on any browser. This one worked! Thank you!!

Re: Remove/delete Gateway

Anonymous — Mon, 21 Oct 2019 23:11:59 GMT

Thanks mate, that was very helpful.

Cheers,

Bhoga

Re: Remove/delete Gateway

LJ_admin — Thu, 02 Jan 2020 18:30:59 GMT

This has to be the worst UI implementaiton of "THREE DOTS"...it's not easily visible to everyone!

Re: Remove/delete Gateway

osandrolucas — Thu, 02 Jan 2020 18:37:45 GMT

You're welcome. Please check my answer as a solution.

Re: Remove/delete Gateway

osandrolucas — Thu, 02 Jan 2020 18:38:03 GMT

You're welcome. Please check my answer as a solution.

Re: Remove/delete Gateway

osandrolucas — Thu, 02 Jan 2020 18:38:25 GMT

You're welcome. Please check my answer as a solution.

Re: Remove/delete Gateway

ChristianR — Mon, 19 Jul 2021 21:55:11 GMT

I couldn't delete a gateway from Power BI Amin/ Manage Gateways. I went throught he Power Apps UI and under gateway. Worked fine.