topic Re: Scheduled Refresh Failure (On Demand Fine) in Service

Scheduled Refresh Failure (On Demand Fine)

Chaucer — Tue, 24 Nov 2020 09:05:10 GMT

Hi,

Any suggestions. I'm getting a refresh failure on my scheduled refresh

Unable to connect to the data source undefined.

On demand refreshes succeed fine though...

Any ideas?

Thanks

Re: Scheduled Refresh Failure (On Demand Fine)

S_JB — Tue, 24 Nov 2020 15:41:32 GMT

I had a similar issue to this a few days ago which was was resolved by refreshing the data gateway. It could be worthwhile to check your data gateway to see if there any update prompts.

Re: Scheduled Refresh Failure (On Demand Fine)

v-easonf-msft — Thu, 26 Nov 2020 09:39:17 GMT

Hi， Chaucer

Can you share screenshots about refreshing history for more error messages？

Please mask your private information before uploading.

Make sure that the computer where the gateway is installed is always on.

Best Regards,
Community Support Team _ Eason