topic Re: Cannot install any App in Power BI in Service

Cannot install any App in Power BI

julsal — Wed, 26 Aug 2020 15:27:52 GMT

I'm trying to install different apps in Power BI, but I'm always getting an error. I'm the administrator of my organization and I activated the permission to install apps from outside the AppSource.

Every attempt gives me a similar error. I show below the error I got when tried to install respectvely the GitHub and Microsoft Project apps.

GitHub:

Something went wrong
There was a problem installing your template app
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 323d8d7b-ad40-4bb7-a49e-315c7127d231
Request ID: b415596e-dbe7-230c-86de-23cdeba95aad
Correlation ID: 84ef1cc3-66e1-0379-a610-f761bb79e083
Time: Wed Aug 26 2020 17:25:01 GMT+0200 (Central European Summer Time)
Service version: 13.0.14114.68
Client version: 2008.2.02476-train
Cluster URI: https://wabi-switzerland-north-primary-redirect.analysis.windows.net/

Microsoft Project:

Something went wrong
There was a problem installing your template app
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 323d8d7b-ad40-4bb7-a49e-315c7127d231
Request ID: f05a6cc4-ed9c-085b-951a-ceee847d096a
Correlation ID: 0dfc1ebf-75e7-fbfe-2e0a-a8a4eafcbb4c
Time: Wed Aug 26 2020 17:15:56 GMT+0200 (Central European Summer Time)
Service version: 13.0.14114.68
Client version: 2008.2.02476-train
Cluster URI: https://wabi-switzerland-north-primary-redirect.analysis.windows.net/

What's going on?

Re: Cannot install any App in Power BI

collinq — Wed, 26 Aug 2020 16:27:14 GMT

Hi julsal ,

To install a Template App, you have to have a Power BI pro license and the tenant has to have allowed template apps to be installed. Since you stated that multiple apps are not installing, I would suspect that one or both of these requirements are not being met.

I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!

Re: Cannot install any App in Power BI

julsal — Wed, 26 Aug 2020 17:21:15 GMT

Dear collinq,

Thank you for your quick reply.

I just wonder why Microsoft puts a meaning less error message for something that could be clear and informative?!

Best,

Re: Cannot install any App in Power BI

Anonymous — Thu, 27 Aug 2020 03:55:08 GMT

Hi julsal,

It seems like you are work with template apps. What happens you test with common power bi apps? Did the same issue appear?

Please share more detailed information to help us clarify these.

How to Get Your Question Answered Quickly

Did these any specific policy setting that not allow you to connect to the external data source in your organization?

Enable and disable Access apps in your organization

Regards,

Xiaoxin Sheng

Re: Cannot install any App in Power BI

julsal — Thu, 27 Aug 2020 09:00:36 GMT

Dear Anonymous, thanks for your reply. Indeed, collinq was right. After subscribing to the Pro license, it worked.

As I mentioned earlier, I don't understand why Microsoft makes the developers' life so difficult. It would be so easy to just communicate straightly the reasons of an error, instead of given a bunch of meaningless error codes.

Best,