topic Re: Office 365 Outlook login issue when Pipeline is a copy of another in Pipelines

Office 365 Outlook login issue when Pipeline is a copy of another

amaaiia — Mon, 20 May 2024 10:58:08 GMT

I have a pipeline running well with some Office 365 Outlook activities sending emails correctly. However, if I create a copy of the Pipeline (Save as), the configuration of the Office 365 Outlook activity gets disconfigured in the copy and I'm not able to do the authentication again. Every time I press on Sign in nothing happens.

Is this happening to someone else? I've done some testing and this behaviour happens every time I create a copy of a working pipeline.

Re: Office 365 Outlook login issue when Pipeline is a copy of another

Anonymous — Mon, 20 May 2024 16:51:35 GMT

Hi amaaiia
Thanks for using Fabric Community.
I tried to create a repro of the same scenario and was successful in creating a copy of the pipeline.

I am able to sign in successfully.

Please try again and let me know if the issue still persists.
Thanks

Re: Office 365 Outlook login issue when Pipeline is a copy of another

amaaiia — Tue, 21 May 2024 06:10:49 GMT

Hi Anonymous ,

I've tested several times.

First, I create new pipeline and I add Outlook activity. I sign in correctly:

Then, I save it and I create a cooy:

When I open the copied pipeline, I see this:

And when I try to Sign in, the sign in pop up doesn't appear.

Tested with Firefox and Edge.

Re: Office 365 Outlook login issue when Pipeline is a copy of another

Anonymous — Tue, 21 May 2024 16:51:36 GMT

Hi amaaiia
Apologies for the issue you have been facing.
This might require a deeper investigation from our engineering team about your workspace, and the logic behind it to properly understand what might be happening.
Please go ahead and raise a support ticket to reach our support team: https://support.fabric.microsoft.com/support
Please provide the ticket number here as we can keep an eye on it.
Thank you.

Re: Office 365 Outlook login issue when Pipeline is a copy of another

amaaiia — Mon, 27 May 2024 07:14:27 GMT

I had a call with support team and we realized that I had to remove the activity and add it as new again a few times just to be able to authenticate again. It's not a normal behaviour, it might be something about my region maybe, they are investigating because this shouldn't happen. As soon as I have a response I will post it.

Re: Office 365 Outlook login issue when Pipeline is a copy of another

Anonymous — Mon, 27 May 2024 07:18:29 GMT

Hi amaaiia
Thanks for providing the details here. Please continue using Fabric Community for any help regarding your queries.