topic Re: Data Activator - Reflex-No email received in Activator

Data Activator - Reflex-No email received

Anonymous — Thu, 23 Nov 2023 11:42:37 GMT

I have my reflex and trigger created and started, however, in my case there are 2 recipients included in the alert and only one receives the email. Both recipient are internal email address.

Re: Data Activator - Reflex-No email received

jameshutton — Fri, 24 Nov 2023 10:39:49 GMT

Hello Anonymous

I had another user report the same problem yesterday. Looks like we have a bug here. I have logged it with our engineering team. I'll post back here once the engineering team has investigated.

Re: Data Activator - Reflex-No email received

jameshutton — Mon, 27 Nov 2023 17:13:38 GMT

Hello Anonymous, we currently require that all recipients on your trigger have the same email domain as your Fabric user. Example: if you are logged into Fabric as xyz@contoso.com. , then all recipients must have @contoso.com addresses. Could you check whether this is the case for your trigger? If it is not, then this would explain the failure.

Re: Data Activator - Reflex-No email received

Anonymous — Tue, 28 Nov 2023 10:08:44 GMT

Correct, that was the problem. All the recipients on my trigger belong to the same company but we don't have the same domain, not exactly the same. I made a test with two recipients with equal domain and we have received correctly the alert. Thank you.