topic Delete account or Change email address for Power Bi Community account in Community Feedback

Delete account or Change email address for Power Bi Community account

Souvik0812 — Mon, 09 Oct 2023 09:38:34 GMT

Hi, I have by mistake signed up with my corporate email id into the Power Bi Community. I would like to either delete this account and create one with my personal email, or change this account's email to my personal email, whichever possible.

I have already searched found couple of posts regarding the same but the link below which seems to have the solution is not accessible for me, with an 'Access Denied' message.

https://community.powerbi.com/t5/Community-Accounts-Registration/Community-Account-Support/ta-p/680251

Please could you help?

Re: Delete account or Change email address for Power Bi Community account

Natalie_iTalent — Mon, 09 Oct 2023 13:21:01 GMT

Hello Souvik0812,

If you would like to keep this account and update the email, we can definitely help you with that. That way you don't lose your contributions. Please fill out the following form and it will walk you through the steps. aka.ms/FabricCommSupport

Please reach out if you have questions.

Best,

Natalie H.

Community Manager

Re: Delete account or Change email address for Power Bi Community account

Anonymous — Mon, 16 Sep 2024 14:48:13 GMT

Dear Natalie_iTalent

my problem is similar. My personal MS account has e-mailaddress "x" and I have created a work account with the same e-mailaddress but different password just using Power BI personally. Is it possible to delete permanently the work account, please, but keep my personal account?

Thank you in advance,

banalama

Re: Delete account or Change email address for Power Bi Community account

Natalie_iTalent — Tue, 17 Sep 2024 13:45:48 GMT

Hello Anonymous,

Thank you for reaching out. Are you referring to your Power BI product account or your Fabric Community account?

Best,

Natalie H.

Community Manager

Re: Delete account or Change email address for Power Bi Community account

Anonymous — Thu, 19 Sep 2024 11:09:32 GMT

Hello,

I am referring my "work" Power BI account. In deed it is not "work" account and not created by my employer, but created by myself. I do not need it any longer.

Re: Delete account or Change email address for Power Bi Community account

Natalie_iTalent — Thu, 19 Sep 2024 13:35:10 GMT

Hello Anonymous,

Thank you for clarifying. That would be a Product Support request. Please visit: https://powerbi.microsoft.com/en-us/support/

Best,

Natalie H.

Community Manager

Re: Delete account or Change email address for Power Bi Community account

dbSeer — Wed, 23 Apr 2025 12:21:02 GMT

Hi Natalie_iTalent

Is filling out the form still the correct procedure to request an email address change for a Power BI Community account?

Kindly note that I sent an email to fbccommunity@microsoft.com, but received a 'fbccommunity wasn't found at microsoft.com' .

Re: Delete account or Change email address for Power Bi Community account

Natalie_iTalent — Wed, 23 Apr 2025 13:58:45 GMT

Hello dbSeer,

Thank you for letting me know about fbccommunity. I'm looking into it. You are correct, the process to change your email address begins with completing the Fabric Community Support Request form at https://aka.ms/FabricCommSupport.

Please let me know if you have any questions about the form.

Best,

Natalie H.

Community Manager

Re: Delete account or Change email address for Power Bi Community account

dbSeer — Wed, 23 Apr 2025 14:47:38 GMT

Thank you Natalie_iTalent

I submitted the form on April 21st. How can I check the status of my request?

Re: Delete account or Change email address for Power Bi Community account

Natalie_iTalent — Wed, 23 Apr 2025 16:06:34 GMT

Hello dbSeer,

I just sent you an email with next steps. Kindly take a look and respond to make sure everything is working as expected.

Best,

Natalie H.

Community Manager

Re: Delete account or Change email address for Power Bi Community account

dbSeer — Wed, 23 Apr 2025 17:42:08 GMT

Natalie_iTalent Thank you. The email address has been changed

Re: Delete account or Change email address for Power Bi Community account

Natalie_iTalent — Wed, 23 Apr 2025 18:03:36 GMT

Hello dbSeer,

Great! Thank you for confirming. Have a great rest of your week. 😊

Best,

Natalie H.

Community Manager