topic Re: Login loop - community in Community Feedback

Login loop - community

sevenhills — Fri, 12 May 2023 17:07:02 GMT

Hi,

I am not able to login to community on my laptop, which I am using for years and keeps going to loop for sign in.

Please see:

- I am able to login successfully to "https://app.powerbi.com/"

- I can login to community using incognito or other computer. so it is not account, username or password issue

- I cannot login on my laptop. it keeps going in loop to sign in ...

"Sign in to Microsoft Power BI Community"

- I tried cleaning cookies, restarting computer, no updates pending and not sure what else to do.

Browser: Chrome

OS: Windows 10

How to login on my laptop to community?

Thanks

Natalie_iTalent — Tue, 16 May 2023 01:42:09 GMT

I sent you a private message about your post.

Best,

Natalie H.

Community Manager

sevenhills — Wed, 17 May 2023 17:19:56 GMT

I was able to fix it by creating new profile in Chrome and it worked.

My issue was for some reason, if the community sign in page is showing to register (in place of sign in), it is going in loop.

Thanks

Natalie_iTalent — Thu, 18 May 2023 00:18:56 GMT

I'm glad to hear you have solved the issue. Please reach out if you have any additional questions.

Best,

Natalie H.

Community Manager