topic error submitting satisfaction survey in Community Feedback

error submitting satisfaction survey

Anonymous — Fri, 05 Nov 2021 23:02:30 GMT

I wasn't signed in when I completed this Community's Satisfaction Survey. So it returned the error: "Authentication Ticket Mismatched, failed authentication."

Re: error submitting satisfaction survey

Anonymous — Mon, 08 Nov 2021 15:51:54 GMT

Hello Anonymous,

Thank you so much for posting in community and reaching out to us!

May we suggest you to try again and let us know your if the issue still persists?

Once again, thank you for being part of the community!

Regards,

Kinjal

Re: error submitting satisfaction survey

Anonymous — Mon, 08 Nov 2021 18:54:36 GMT

Anonymous, unfortunately I can't try again because your Satisfaction Survey just pops up. In any case, I don't think that this error would apply if the surveyed user is signed in.