topic Re: Change organizational email address in Community Feedback

Change organizational email address

lkalawski — Mon, 28 Sep 2020 18:29:41 GMT

Hi Community Support,

In a few days I will leave my current company and start working in the new one in a month.

In the meantime, unfortunately, I will not have an account in the new company, so I used the guide at this link:

https://community.powerbi.com/t5/Community-Accounts-Registration/How-to-Register-for-a-Power-BI-Community-Account/ta-p/680253

to create a new user in my hotmail account in the Azure portal.

Then I used the information from this link:

https://community.powerbi.com/t5/Community-Accounts-Registration/Community-Account-Support/ta-p/680251#toc-hId--589155456

and sent information regarding assigning a new email address to an existing account. (I have sent my current username, email, and a new username and new email. )

I received this answer:

On October 31, 2018, the Power BI Community implemented a 'single sign-on' process to align with Microsoft security standards. To continue to sign in to and use the community, you will need an organizational/Azure Activity Directory (AAD) account in a managed state.

Unfortunately, there is no information here as to whether the email address has been changed or the steps I should take.

Please indicate the next steps.

Thank you in advance.

Re: Change organizational email address

lkalawski — Tue, 29 Sep 2020 20:39:05 GMT

Re: Change organizational email address

lkalawski — Tue, 29 Sep 2020 21:28:07 GMT

Done by Community Support!

Thank you.

Re: Change organizational email address

pawelj795 — Mon, 30 Aug 2021 12:59:15 GMT

HI lkalawski
Sorry for bothering you, but how they help you with your problem?

Currently, I have the same issue as you had.

Re: Change organizational email address

Anonymous — Tue, 31 Aug 2021 08:05:12 GMT

Hello pawelj795,

Thank you for posting in the community!

Please fill the form here for any login/registration related concerns https://aka.ms/PPCommSupport with required details and support will reachout to you.

Please let me know any questions/comments!

Regards,

Kinjal

Re: Change organizational email address

pawelj795 — Wed, 01 Sep 2021 10:15:52 GMT

Hi Anonymous
I filled this form a few days ago, but nobody respond.

Re: Change organizational email address

Anonymous — Thu, 02 Sep 2021 05:45:52 GMT

Hello pawelj795,

Thank you for your patience. I am looking into this.

Regards,

Kinjal

Re: Change organizational email address

Anonymous — Sat, 16 Dec 2023 13:34:10 GMT

Anonymous I need to change the organizational e-mail address aligned to my profile. Why do we need to create a new profile each time we need to change e-mail addresses?

Re: Change organizational email address

Natalie_iTalent — Mon, 18 Dec 2023 01:48:22 GMT

Hello Anonymous,

Thank you for your question. When you need to change your email address, we have you create a new account because we map your current account to that new account's email address. We do not have the ability to merge accounts. I hope that helps! If you need to update your email address, please complete the Fabric Community Support Form at aka.ms/FabricCommSupport.

Best,

Natalie H.

Community Manager

Re: Change organizational email address

Anonymous — Mon, 18 Dec 2023 14:31:08 GMT

Natalie_iTalentI completed the form yesterday but haven't received aknowledgement of receipt. Also, I won't have access to the e-mail currently associated to this account, so I would need to be contacted at the alternate e-mail address I supplied.

Thank you

Re: Change organizational email address

Natalie_iTalent — Mon, 18 Dec 2023 17:00:24 GMT

Hello Anonymous,

We received your support request and will reach out to you soon via your contact email address.

Best,

Natalie H.

Community Manager

Re: Change organizational email address

techg — Tue, 21 May 2024 08:03:22 GMT

Hi,

I have to delete my account created now using my organization email. could you please delete the account.

Re: Change organizational email address

Natalie_iTalent — Wed, 22 May 2024 03:26:54 GMT

Hello techg,

To request your community account be closed, please fill out a Fabric Community Support form at https://aka.ms/FabricCommSupport. We will follow up with you once the form is complete.

Let me know if you have any questions.

Best,

Natalie H.

Community Manager