topic Re: Can not post a new data story in Community Feedback

Can not post a new data story

Icad01 — Wed, 04 Aug 2021 18:39:56 GMT

Hey, I can't post a new data story.
It keeps adding (alone) the URL at the end of the post body,

and telling that there is some wrong html in the post.

Deleting the junk at the end of the post doesn't helps.
Please see picture.

Thank you for your help.

Arie

Re: Can not post a new data story

Anonymous — Thu, 05 Aug 2021 07:12:16 GMT

Hello Icad01,

My apologies for any inconvenience you may have been through trying to get your question posted. May I request you to try clearing your browser cache/open it in private browser window, please?

Let me know if the problem still persists.

Thank you for being part of the community!

Regards,

Kinjal

Re: Can not post a new data story

Icad01 — Thu, 05 Aug 2021 07:32:34 GMT

Hey Kinjal,

I deleted all the files in

"C:\Users\...\AppData\Local\Google\Chrome\User Data\Default\Cache"

but still the same problem.

Thanks

Re: Can not post a new data story

Icad01 — Tue, 10 Aug 2021 08:32:39 GMT

Does anybody have an idea how to fix this bug?

Thanks 🙂

Arie

Re: Can not post a new data story

Anonymous — Tue, 10 Aug 2021 13:29:16 GMT

Hello Icad01,

Thank you for your patience on this one. We are currently working on the fix and will let you know update soon.

Regards,

Kinjal

Re: Can not post a new data story

Icad01 — Tue, 10 Aug 2021 14:44:17 GMT

Kinjal, Thanks 🙂

Re: Can not post a new data story

Anonymous — Tue, 10 Aug 2021 20:21:22 GMT

Icad01 - Please refresh and try posting again, we believe we have this issue fixed. Please let us know if everything works ok?

Re: Can not post a new data story

Icad01 — Tue, 10 Aug 2021 22:18:39 GMT

Hi Heather and Kinjal,

now it is working perfectly 🙂

Thank you for your help,

and thanks everybody for this great community.

Arie

Re: Can not post a new data story

Anonymous — Tue, 10 Aug 2021 22:27:14 GMT

Icad01 - Thank you for letting us know!

cc: Anonymous