topic Re: remove other language replies in feed in Community Feedback

remove other language replies in feed

electrobrit — Tue, 12 Jan 2021 15:50:15 GMT

I have a lot of responses in community forum feed and I get them multiple times in different languages. How can I remove the languages and leave only the one I need?

Re: remove other language replies in feed

Anonymous — Tue, 12 Jan 2021 22:35:10 GMT

I agree - I am confused why all of a a sudden my last (and thus far only) thread is now in spanish, with spanish replies.

Re: remove other language replies in feed

Anonymous — Tue, 12 Jan 2021 22:52:57 GMT

Hey electrobrit & Anonymous All posts in the Desktop forum board are automatically syndicated to the Translated Spanish Desktop forum and translated from English into Spanish. This allows Spanish speakers who are not fluent in English to follow the conversation. However, this capability does introduce multiple notifications because the thread is duplicated. We understand that the multiple notifications can be quite overwhelming and the team is actively working on a solution now. We expect to have the solution deployed to the community by the end of the week. Thank you for reaching out, we appreciate the feedback!

Re: remove other language replies in feed

Anonymous — Tue, 12 Jan 2021 23:08:13 GMT

OK, no problem with the translation and the intent. Just not happy with the sudden influx of spam. I had actually thought my account was hacked

Re: remove other language replies in feed

Anonymous — Thu, 14 Jan 2021 21:58:43 GMT

Totally get it, Anonymous! So sorry for the extra notifications! The solution has been implemented, moving forward this shouldn't be an issue.

Re: remove other language replies in feed

electrobrit — Tue, 26 Jan 2021 20:43:20 GMT

is there something we should do? I am still seeing multiple responses in diff languages. Thank you!

Re: remove other language replies in feed

Anonymous — Thu, 28 Jan 2021 17:07:36 GMT

Hey electrobrit - Can you send me screenshots of the notifications you are receiving via PM? I'd like to take a look and see what's going on.