topic Re: I HAVE MISSED MY DP-600 TEST DUE TO A TECHNICAL ISSUE IN ONVUE ON MY COMPUTER in Community Feedback

I HAVE MISSED MY DP-600 TEST DUE TO A TECHNICAL ISSUE IN ONVUE ON MY COMPUTER

Wafaa-mohamed — Tue, 30 Dec 2025 18:11:59 GMT

Dear,

Today I had a test dp-600 through onvue but suddenly the app didnot work although I made a test a day before and it was working . The problem was fixed at 9:30 AM eastern Europe time and the test was at 8:15 , I am very sad that the test was a voucher from fabric data days free and I lost this opportunity to be certified.

Wafaa

Re: I HAVE MISSED MY DP-600 TEST DUE TO A TECHNICAL ISSUE IN ONVUE ON MY COMPUTER

Natalie_iTalent — Tue, 30 Dec 2025 19:36:56 GMT

Hello Wafaa-mohamed,

Thank you for reaching out. Kindly reach out to Pearson Vue, as they are the company that administers the test. I hope they are able to assist you.

Best,

Natalie H.

Community Manager

Re: I HAVE MISSED MY DP-600 TEST DUE TO A TECHNICAL ISSUE IN ONVUE ON MY COMPUTER

MohitsinghMS — Wed, 31 Dec 2025 00:49:42 GMT

Since the issue was with the OnVUE software, you must report it to Pearson VUE to open a "case." They are the only ones who can verify the technical logs and authorize a reschedule.

• Live Chat (Fastest): Go to the Pearson VUE Microsoft Support page and use the "Chat" feature. It is usually available 24/7.

• Phone Support: * India: 0008004401837

• USA/Canada: 855-542-6924

• UK: 0800-731-9905

• (For other regions, check the Pearson VUE Customer Service directory).

Re: I HAVE MISSED MY DP-600 TEST DUE TO A TECHNICAL ISSUE IN ONVUE ON MY COMPUTER

Wafaa-mohamed — Thu, 01 Jan 2026 19:57:10 GMT

Thanks For your help

Re: I HAVE MISSED MY DP-600 TEST DUE TO A TECHNICAL ISSUE IN ONVUE ON MY COMPUTER

Natalie_iTalent — Fri, 02 Jan 2026 15:15:13 GMT

Hello MohitsinghMS,

Thank you for your help.

Best,

Natalie H.

Community Manager