topic Re: Are Notifications working? in Community Feedback

Are Notifications working?

Greg_Deckler — Wed, 17 Jul 2024 16:21:55 GMT

Are Notifications working for anyone? I haven't had a Notification in like 2 days and that is RARE. Plus, when I go to the Notifications page, it tells me I have no Notifications no matter how many times I refresh.

Re: Are Notifications working?

Natalie_iTalent — Wed, 17 Jul 2024 17:10:26 GMT

Hello Greg_Deckler,

Thank you for reaching out. I am currently looking into it with the team. I will circle back when I have more information.

Best,

Natalie H.

Community Manager

Re: Are Notifications working?

Greg_Deckler — Thu, 18 Jul 2024 14:30:40 GMT

Seems to be resolved now.

Re: Are Notifications working?

Natalie_iTalent — Thu, 18 Jul 2024 14:32:18 GMT

Hello Greg_Deckler,

You read my mind. I was about to message you and ask if the issue had been resolved for you. #greatminds

Best,

Natalie H.

Community Manager

Re: Are Notifications working?

frithjof_v — Tue, 06 Aug 2024 06:45:59 GMT

Greg_Deckler I had the same experience some time ago. Notifications was completely empty. Perhaps it was at the same time that you also had this issue. I'm hoping we get all the notifications we should get now.

Re: Are Notifications working?

Natalie_iTalent — Tue, 06 Aug 2024 13:50:45 GMT

Hello frithjof_v,

I responded on your post about not receiving notifications. Are you receiving them now or still having trouble?

Best,

Natalie H.

Community Manager

Re: Are Notifications working?

frithjof_v — Tue, 06 Aug 2024 19:34:11 GMT

Thanks Natalie_iTalent ,

It is working now 😃

Around the time when I had the issue (when the notifications went completely blank for a day or two), I also felt some days before that issue that while I received some notifications, some events which would have triggered notifications didn't trigger notifications. So I was thinking I was maybe missing some notifications from people responding to my posts or comments. I think maybe I saw that some people had answered to some comments which I made, but it had not triggered a notification. However, I am not 100% sure about that. And even if it was the case, then maybe it was a matter of delay between an event happening and the notification popping up. Anyway, everything seems to be working fine now 😃 Thanks for the help!

Re: Are Notifications working?

Natalie_iTalent — Wed, 07 Aug 2024 14:27:35 GMT

Hello frithjof_v,

Thank you for the information. Kindly let us know if you have any further trouble.

Best,

Natalie H.

Community Manager

Re: Are Notifications working?

frithjof_v — Mon, 16 Sep 2024 06:20:56 GMT

Hi,

I am seeing some new comments on a topic I am subscribing to (I looked up the topic today and could see that there was a new comment 4 hours ago), but I didn't receive any notifications regarding these new comments yet.

I am subscribing to the topic (this happens automatically because I have already made a reply to this topic two days ago). However I didn't get any notification regarding the new comments which have been added today.

I'm curious what is the expected delay from when a new comment gets created until it shows as a notification in my notifications? I'm wondering if it's just a delay or if I am not going to get all notifications.

Thanks!

Best regards, Frithjof