topic Re: PowerBi Report Server Mobile App Stuck Loading Report on IOS Devices in Report Server

PowerBi Report Server Mobile App Stuck Loading Report on IOS Devices

murater85 — Fri, 17 Apr 2026 12:34:22 GMT

Hi,

We have used Power Bi Report Server Build Number Version1.25.9558.32914 (March 2026) release and edition. We have problem with Report Server PowerBi Mobile App opening reports on IOS devices, IOS Phones, IPADs etc.

Android is fine there is no error, Report has opened and accessed.

On IOS devices reports stuck loading and not opened / showed.

How can we solve this issue?

Thanks.

Re: PowerBi Report Server Mobile App Stuck Loading Report on IOS Devices

lbendlin — Fri, 17 Apr 2026 22:48:32 GMT

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .

Re: PowerBi Report Server Mobile App Stuck Loading Report on IOS Devices

murater85 — Tue, 21 Apr 2026 06:10:49 GMT

Hi Dear Team and Users,

This appears to be a known issue with the iPhone iOS App (Version 26.4). Our Product Group team is currently aware of the problem and is actively working to provide a permanent solution.

Thanks.

Re: PowerBi Report Server Mobile App Stuck Loading Report on IOS Devices

gax700 — Thu, 07 May 2026 08:22:55 GMT

Hi murater85,

Is this the response you received from the support team after opening a ticket? I'm asking because we're experiencing the same issue. Have you found any solution in the meantime?

Thanks,

Cris

Re: PowerBi Report Server Mobile App Stuck Loading Report on IOS Devices

murater85 — Fri, 08 May 2026 14:33:57 GMT

Hi Gax700

This appears to be a known issue with the iPhone iOS App (Version 26.4). Our Product Group team is currently aware of the problem and is actively working to provide a permanent solution.

In case, they send us a test mobile app and test manually.

Thanks.

Re: PowerBi Report Server Mobile App Stuck Loading Report on IOS Devices

murater85 — Fri, 08 May 2026 14:34:30 GMT

https://testflight.apple.com/join/GQuwKCLj

Re: PowerBi Report Server Mobile App Stuck Loading Report on IOS Devices

gax700 — Fri, 08 May 2026 18:41:36 GMT

Thank you!