topic Re: Custom visual Err: Can't display this visual. To see this custom visual, add it to this report first in Report Server

Custom visual Err: Can't display this visual. To see this custom visual, add it to this report first

AORAVEE — Wed, 19 Oct 2022 09:19:15 GMT

I've used custom visual on my destop power BI it's look fine, but when I've publish to report server it's show err message :Can't display this visual. To see this custom visual, add it to this report first. custom visual is "MultiInfoCards.multiInfoCards V.1.2.9.2" anyone have a solution for this err?

Thanks.

Re: Custom visual Err: Can't display this visual. To see this custom visual, add it to this report first

v-luwang-msft — Thu, 20 Oct 2022 07:23:33 GMT

Hi AORAVEE ,

Unfortunately, for the moment.Power BI Report Server with some limitations:

Can’t create reports in the browser
There are no dashboards
There are no datasets, so no sharing between reports
Can’t create content packs
Can’t analyze in Excel
Can't have many-to-many relationships
No quick insights
No data alerts
No full-screen mode
No R visuals
No preview features
Less updates and improvements
Some custom visuals from the Microsoft Power BI Community do not work

refer:

https://community.powerbi.com/t5/Report-Server/Limitations-of-Power-BI-on-Report-Server-Be-Advised/m-p/798286

Best Regards

Lucien

Re: Custom visual Err: Can't display this visual. To see this custom visual, add it to this report first

samuelfadare — Thu, 08 Dec 2022 12:06:29 GMT

Here is a profound solution I have derived to fix this problem

This apporach solves the problem and displays your custom visual regardless of whether it is not among then list of default visuals on Power BI. Kindly try these few steps:

1. Try publishing your report to a workspace.

2. Open Power BI web service and open the report in your workspace. This should bring the same error message that came with Power BI report server.

3. Go ahead to the viusuals pane on Power Bi web service while eediting the report that you have already published on your workspace, click on the three dots, and click on get mnore visuals, search for the visual name, and add it to the power bi visual pane.

4. Change the visual that was displaying error to a default visual on power BI, then change it back to the new dowloaded visual.

5. Open Power BI report server and open the report in presentation mode, you will see the problem has been solved.

Kindly rate this as a solution if this helps you. Thank you.

Re: Custom visual Err: Can't display this visual. To see this custom visual, add it to this report first

williethompson — Wed, 21 Dec 2022 17:03:12 GMT

This worked for me. Thanks samuelfadare !

Re: Custom visual Err: Can't display this visual. To see this custom visual, add it to this report first

djefferson_rm — Tue, 09 Jan 2024 21:02:28 GMT

That worked for me. Thanks

Re: Custom visual Err: Can't display this visual. To see this custom visual, add it to this report first

Bhuvanesh — Thu, 28 Mar 2024 14:11:39 GMT

Thanks a ton. The Workaround worked 🙂

Re: Custom visual Err: Can't display this visual. To see this custom visual, add it to this report first

Rigel — Wed, 24 Apr 2024 11:46:51 GMT

Classic reset button technique...worked perfectly for me as well! This is a great reminder to try this in other scenarios where the expected result is not returned.

I've also employed a similar trick when trying to change formatting options of a particular visual. That is, go back to a visual where you can change the color of a legend for example, then change back to the desired visual. Many times, the desired visual retains those options.

Re: Custom visual Err: Can't display this visual. To see this custom visual, add it to this report first

kkirner — Mon, 01 Jul 2024 20:00:31 GMT

This worked for me also, thank you for the help!

Re: Custom visual Err: Can't display this visual. To see this custom visual, add it to this report first

Bella42 — Tue, 14 Oct 2025 00:17:17 GMT

Thanks so much. This works in my test spaces but unfortunately in the production spaces my organisation has seen fit to drop our access down to viewer, so without being able to edit the report in the service it is not possible to fix. But in workspaces where you have edit access, this works like a dream 🙂 Thanks again 🙏🌺