topic On-premises data gateway login issue in Report Server

On-premises data gateway login issue

marcohornesby — Tue, 09 Apr 2024 19:09:41 GMT

Hi,

I have been using the gateway for quite some time now without issues. Today I was unable to login via my Power BI Service email. I noticed a newer version of the gateway was available so I went ahead and upgraded, but I ended with the same issue of not being able to sign in. I have tried every guidance on the internet without luck.

Has anyone experienced this? If so, what worked for you as a solution?

Re: On-premises data gateway login issue

Anonymous — Wed, 10 Apr 2024 01:48:00 GMT

Hi marcohornesby ,

Have you made any recent changes to your credentials?

Best Regards,

Xianda Tang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Re: On-premises data gateway login issue

lbendlin — Fri, 12 Apr 2024 00:10:28 GMT

Is your company using a custom proxy?

Re: On-premises data gateway login issue

marcohornesby — Tue, 16 Apr 2024 18:08:12 GMT

Four hours after the issue started, I was able to log in. Not sure what made this happen. Worked out of nowhere.